Terms and Conditions

Visiting this website and using the content presented on the website is subject to acceptance of our general terms and conditions of use. By visiting this website or using the content contained therein, such as information, opinions, recommendations, images, you accept the following general terms of use:


1. LIMITATION OF LIABILITY


The content of this website has been created with the greatest possible care. However, the provider assumes no liability for the accuracy, completeness and timeliness of the content provided. The use of the contents of the website is at the user's own risk. Contributions identified by name reflect the opinion of the respective author and not always the opinion of the provider.


2. EXTERNAL LINKS


This website contains links to third-party websites (“external links”). These websites are subject to the liability of the respective operators. When the external links were first created, the provider checked the third-party content for any legal violations. No legal violations were apparent at that time. The provider has no influence whatsoever on the current and future design and content of the linked pages. The inclusion of external links does not mean that the provider adopts the content behind the reference or link as its own. It is not reasonable for the provider to constantly monitor external links without concrete evidence of legal violations. However, such external links will be deleted immediately if we become aware of any legal violations.

3. INFORMATION AND DISCLAIMER


All contents of this website, including information, names, drawings, photographs, names, logos and icons relating to the provider, its subsidiaries, sister companies, products and services are provided without warranty of any kind. The contents of this website have been compiled in good faith to provide users of the website with information about the provider and its products and services.

Access to the website and use of the content offered there is at the user's own risk. There is no entitlement on the part of the user to constant accessibility of the content. The provider, its subsidiaries, affiliated companies or employees cannot be held liable for any direct or indirect, special, consequential or incidental damages resulting from visiting or using this website or from the use of materials, information or recommendations presented on the website. Liability for intent or gross negligence and any mandatory liability under the Product Liability Act remain unaffected.

The provider is entitled to make changes and/or improvements to the general terms and conditions, as well as to the information, names, images, photos, logos and icons, products and services presented on this website at any time without prior notice.

The provider is not responsible for quoted literature or the contents of websites to which reference is made by means of links from this website and does not adopt these contents as its own.

The contents of this website may not be supplemented, changed in whole or in part or replaced.

4. COPYRIGHT AND TRADEMARK RIGHTS


The content published on this website is subject to copyright and trademark law. Any use not permitted by copyright and trademark law requires the prior written consent of the provider or the respective rights holder.

This applies in particular to the duplication, editing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. Third-party content and rights are identified as such. The unauthorized reproduction or distribution of individual contents or complete pages is not permitted and is punishable by law.

The provider endeavors to observe the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts created by himself or to use license-free graphics, sound documents, video sequences and texts.

All brands and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by third-party rights.

The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.

5. DATA PROTECTION

When you visit the provider's website, information about the access (date, time, page viewed) may be stored. This data is not personal data, but is anonymized. They are analyzed exclusively for statistical purposes. It is not passed on to third parties for commercial or non-commercial purposes.

The provider expressly points out that data transmission on the Internet (e.g. when communicating by e-mail) is subject to security vulnerabilities and cannot be completely protected against access by third parties.

If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymized data or an alias.

The use of contact data such as postal addresses, telephone and fax numbers and e-mail addresses published in the imprint or comparable information by third parties for the transmission of information not expressly requested is not permitted. We expressly reserve the right to take legal action against the senders of so-called spam mails in the event of violations of this prohibition.

6. WEBSITE ANALYSIS

This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can prevent Google Analytics from placing cookies on your computer by downloading the deactivation add-on for browsers from Google Analytics. As a result, no information about your website visit will be transmitted to Google Analytics.


7. LEGAL VALIDITY OF THIS DISCLAIMER

This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

Insofar as special conditions for individual uses of this website deviate from the aforementioned numbers 1 to 5, this will be expressly indicated at the appropriate point. In this case, the special terms of use shall apply in each individual case.

8. MY FORSTHOFGUT CLUB - TREE COLLECTING SYSTEM AND MEMBERSHIP LEVEL

8.1. Description of the My Forsthofgut Club

The My Forsthofgut Club is an exclusive loyalty program that allows guests to collect special benefits through their stays and spending at the Forsthofgut. Members earn so-called “trees” based on their spending and achieve various club levels that offer exclusive perks and rewards. Guests can take advantage of the club in two main ways:

  1. Spending-Based Tree Collection: Guests collect “trees” corresponding to a points system based on their spending. These points can be redeemed in the My Forsthofgut online shop for items such as a bottle of wine or an exclusive breakfast in the forest.
  2. Stay-Based Club Levels: The number of overnight stays per person, calculated on a rolling two-year basis, determines the guest's club level. This level grants various benefits, such as late check-out or modified cancellation policies.

Cash payouts or redemption as credits are not permitted under any circumstances.


8.1.1. Tree Collection System

Members of the My Forsthofgut Club can collect “trees” based on eligible spending at the hotel. For every €50 of eligible spending, 1 tree is credited. Items such as local taxes and services billed to third parties are excluded.

Collected trees are valid for five years on a rolling basis. For example, trees collected on November 11, 2019, will expire on November 12, 2024, if they are not redeemed by that date. Cash payouts or redemption as credits are not permitted under any circumstances.

8.1.2. Club Levels

Club levels are calculated based on the overnight stays recorded in the My Forsthofgut Club within a rolling two-year period. The total number of stays for a person over the past two years determines the club level as follows:

- Level 1: Starting at 0 nights

- Level 2: Starting at 10 nights

- Level 3: Starting at 25 nights

- Level 4: Starting at 40 nights

- Level 5: Starting at 50 nights

Only the overnight stays of the primary registered club member, who is also listed as the main billing contact, are counted. Stays of accompanying family members are not considered.

To maintain a specific club level, the required number of overnight stays must be continuously met; otherwise, the level will be adjusted according to the current number of stays. Benefits corresponding to a club level can be redeemed on the day of arrival. Early redemption before the arrival date is not permitted. Cash payouts or redemption as credits are not allowed under any circumstances.

8.2. Changes and Discontinuation of the Club

The Forsthofgut reserves the right to modify or discontinue the terms, structure, or operation of the My Forsthofgut Club at any time. Members will be informed of any changes or the discontinuation of the club in a timely manner.

In the event of the dissolution or structural changes to the My Forsthofgut Club, Hotel Forsthofgut GmbH & Co KG is under no obligation to provide cash payouts or similar compensation for accrued benefits. All collected trees and claims will expire after the specified period or upon the club’s dissolution.

Cash payouts or redemption as credits are not permitted under any circumstances.